Privacy Policy

Last Updated: 10/29/2024

This Privacy Policy describes how Roofpad (“we,” “us,” or “our”) collects, uses, and shares information about you when you use our website and services at getroofpad.app and getroofpad.com (collectively, the “Site”). By using the Site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information that you provide to us and information that is automatically collected when you use our Site.

• Personal Information: When you create an account, input roof measurements, generate proposals, or use other features, we may collect information such as your name, email address, phone number, customer data, and address.
• Usage Data: We collect information about your interactions with our Site, such as IP address, browser type, device type, pages visited, and the date and time of each visit.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services, including roof estimations, material lists, and proposal generation.
• Communicate with you, including responding to inquiries, providing support, and sending updates or promotional materials.
• Analyze usage of the Site to improve functionality, detect and prevent fraud, and secure our services.
• Comply with legal obligations and enforce our Terms and Conditions.

3. How We Share Your Information

We don't sell your data. We may share your information on an "as needed to conduct business" basis with:

• Service Providers: We work with third-party service providers to help us operate and improve the Site, such as hosting providers, analytics services, and payment processors.
• Legal Compliance: We may share information to comply with legal requirements, such as in response to a court order or subpoena.
• Business Transfers: If Roofpad is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Your Choices

You have certain choices regarding the information we collect and how it is used:

• Account Information: You may update or delete your account information by contacting us at support@getroofpad.com. Please note that we may retain certain information as required by law or for legitimate business purposes.
• Cookies: You may set your browser to refuse cookies, though this may affect your ability to use some features of the Site.

5. Data Security

We implement reasonable security measures to protect your information. However, no security system is impenetrable, and we cannot guarantee the security of your information.

6. Children's Privacy

Roofpad is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us at support@getroofpad.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our Site and updating the “Last Updated” date. Your continued use of the Site after changes to this Privacy Policy constitutes your acceptance of the revised policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact Shawn Cooke at support@getroofpad.com